These Terms & Conditions govern the SMS text messaging communications (“SMS Program”) offered by David Gustafson. By opting in to receive SMS messages, you agree to the terms outlined below. Please read carefully, as this document explains how we use your information, what types of messages you may receive, and your rights to opt out at any time.
1. Consent to Receive SMS Communications
When you provide your mobile phone number to David Gustafson and give your express consent to receive text messages, you authorize us to send you SMS communications related to our products, services, and business operations. Your phone number will only be used for the purposes outlined in these Terms & Conditions and will not be sold, rented, or shared with third parties for marketing purposes without your explicit permission.
Providing your consent is entirely voluntary. You may choose not to opt in and still access our services by using other communication methods (such as phone, email, or in-person appointments).
2. Types of SMS Communications You May Receive
By enrolling in our SMS Program, you may receive messages that are informational, transactional, or promotional in nature. These include, but are not limited to:
Appointment Reminders: Notifications about upcoming scheduled appointments, changes, or cancellations.
Follow-Up Messages: Important reminders or check-ins following services provided.
Billing & Account Inquiries: Information regarding payments, account balances, or billing reminders.
Service Updates: Notices about new services, operational updates, or changes to our policies.
Promotional Offers (if applicable): Special discounts, seasonal offers, or exclusive opportunities available to subscribers.
Example Message:
"Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. To confirm, reply YES. To opt out, reply STOP."
3. Message Frequency
Message frequency will depend on your level of engagement with us and the type of services you use. Generally, you may expect:
Appointment-related messages: 1–3 reminders per appointment.
Billing-related notifications: Up to 2 messages per billing cycle.
Promotional or marketing messages (if applicable): No more than 4 messages per month.
Disclosure:
"Message frequency may vary. While we strive to limit the number of messages, the exact number will depend on your interactions with our services."
4. Carrier and Messaging Fees
Standard message and data rates may apply, depending on your mobile carrier and plan. These fees are your responsibility and may vary for domestic and international messages. David Gustafson is not responsible for charges billed by your carrier. If you are unsure about your plan, please contact your wireless provider.
5. Methods of Opt-In
You may opt in to receive SMS messages from David Gustafson in the following ways:
Verbally: During a phone conversation or in person, where you provide explicit consent.
Online: By completing and submitting a web form that includes an SMS consent option.
Written Consent: By checking the SMS consent box on a paper form or registration document.
In all cases, your opt-in will be recorded and stored for compliance purposes.
6. Opt-Out Options
You may withdraw your consent and stop receiving SMS communications at any time. To opt out, simply:
Reply “STOP” to any SMS message you receive from us.
Contact us directly via phone or email and request removal from our SMS list.
Once you opt out, you will no longer receive SMS messages unless you opt in again. Please allow up to 48 hours for your request to be processed.
7. Help & Customer Support
If you are experiencing issues with receiving or understanding our SMS communications, you may:
Reply “HELP” to any SMS message for immediate instructions.
Visit our website for detailed assistance.
Contact us directly at (505) 375-2030 for additional help.
8. Privacy and Data Security
Your privacy is very important to us. All personal information, including your phone number, is managed in accordance with our Privacy Policy. We take reasonable technical and organizational measures to safeguard your information against loss, misuse, or unauthorized access.
For more details, please review our Privacy Policy.
9. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or contact us via our support page.
Message frequency may vary based on your interaction with our services.
Your carrier is not liable for delayed or undelivered messages.
10. Changes to These Terms
David Gustafson reserves the right to update or change these Terms & Conditions at any time. If significant changes are made, we will notify you by SMS, email, or by posting a notice on our website. Your continued participation in our SMS Program constitutes your acceptance of any modifications.
11. Contact Information
If you have any questions about these Terms & Conditions or our SMS Program, please contact us at:
David Gustafson
130 Lincoln Ave. Suite K, Santa Fe New Mexico 87501
(505) 375-2030
Helping buyers and sellers make informed real estate decisions, with a focus on personalized service and expert guidance.
130 Lincoln Ave. Suite K, Santa Fe New Mexico 87501
Phone: (505) 375-2030
© Copyright 2025 David Gustafson. All rights reserved. License # REC-2023-1104